Frequently Asked Questions

Q: Does your store have a physical location?

A: Our store is proud to serve you entirely online. We do not operate physical storefronts, ensuring a seamless and convenient shopping experience from the comfort of your home.

 

Q: What payment options are available?

A: We offer a variety of payment methods to accommodate your needs:

• Credit or debit cards (Visa, MasterCard)
• Manual Electronic Funds Transfer (EFT)
• Instant EFT
• Bank deposits

 

Q: How can I track my order?

A: As soon as your order is prepared for dispatch, you’ll receive a notification with a tracking link. Simply click on the link to view the current status of your delivery.

 

Q: What delivery service do you use?

A: We partner with reliable courier services to ensure your order arrives promptly, typically within 2-3 business days.

 

Q: Do you ship internationally?

A: We currently ship to select international destinations. Please check our shipping policy for more details.

 

Q: Is it safe to shop on your website?

A: Your security is our top priority. Our website uses advanced encryption and security measures to protect your personal information.